Quick Support – Content Policy for Employees
At Quick Support, we maintain a professional, respectful, and neutral environment for our employees and audience. To ensure our brand values remain consistent, all employees must follow the content guidelines mentioned below.
Prohibited Content
- Religious References:
- Religion-related pictures, songs, quotes, or any content supporting or criticizing any religion are strictly prohibited in all company-related work.
- Any content containing such elements will be considered invalid and must be corrected immediately.
- Abusive or Offensive Language:
- No abusive, offensive, or discriminatory language (spoken or written) is allowed in any content prepared for Quick Support.
- Violation of this policy may lead to disciplinary action, including immediate termination of employment.
Handling Pre-Added Content
If any external media contains unavoidable offensive or religious content, employees must process it professionally:
- Beep for Audio:
- Use a beep sound to mute any offensive or inappropriate words in videos or audio clips.
- Blur for Visual Content:
- Blur any religious or inappropriate visual elements to ensure they are not visible to the audience.
Consequences for Policy Violation
Employees found violating the above guidelines will face the following actions:
- The content will be declared invalid and must be corrected immediately.
- Repeated or severe violations may result in strict disciplinary action, including termination.
Commitment to Professionalism
Quick Support is committed to delivering neutral, respectful, and high-quality service content. By following these policies, employees help us protect our brand identity, maintain professionalism, and avoid unnecessary controversy.
These guidelines ensure our work consistently reflects respect, responsibility, and integrity.
For any clarification regarding this policy, please contact the HR department.
Collaboration & Brand Promotion Policy
Quick Support does not authorize collaborations, advertisements, paid promotions, or brand partnerships with individuals. Only registered Private Limited companies or reputable major brands are eligible for official collaboration requests.
Any employee attempting unauthorized promotion or partnership with individuals will be considered in violation of company policy.
Customer Response Time & Issue Escalation
Our Support Team must respond to customer queries within the standard support timeframe. If any customer does not receive a reply within 72 hours, they may escalate as follows:
- Employee-related issues: Email at [email protected]
- Client-related or legal issues: Email at [email protected]
All escalations will be reviewed as per company protocol to ensure fairness, transparency, and timely resolution.
Quick Support Management
